Política de envío

**Delivery throughout Europe only, excludes UK and Northern Ireland**

Here at Pure Melts Spain we aim to process and despatch your orders within 72 hours of receipt, subject to our opening times and Spanish Bank Holidays. 

Unfortunately the Spanish postal system does not work at weekends so please bear that in mind when placing your order.

Where selected, tracking will be added to your delivery and an email will be sent to you to allow you to track the progress of your order. Please select Recorded delivery (Certificado for Spain) at the checkout stage for this option. 

Delivery times vary depending on your location, the size of your parcel and the delivery service that you select during checkout. 

If you have any issues with your parcel delivery after 2 weeks, please send an email to puremeltsspain@gmail.com and we will endeavour to help you. However, please note, if you have not selected tracking at the checkout, Pure Melts Spain is not liable for items lost or undelivered and such issues will need to be referred to the relevant courier service.

Many Thanks

Pure Melts Spain Management