Política de reembolso

Here at Pure Melts Spain, we are confident you will be satisfied with your purchase and our products, however, we offer a 21 day exchange or refund policy. The product(s) must be unopened and in a 'as new' condition. Opened or used products cannot be exchanged or refunded. 

Customers must cover the postage costs back to us if not brought directly back to the shop.

Please email to let us know if you wish to exchange a product or request a refund. The product(s) must be returned to us within the 21 days of purchase to be eligible. 

All such exchange or refund requests will be subject to review by Pure Melts Spain.

You can contact us via email on puremeltsspain@gmail.com in relation to this policy.  

Many Thanks

Pure Melts Spain Management